We are experiencing a pandemic the likes of which none of us have ever been through and it’s causing us to take pause before carrying on with events we once never thought twice about. Among those events? Visiting your medical provider for concerns or sickness not related to coronavirus. Many of us are afraid to darken a medical clinic’s doors during the pandemic, especially clinics that also serve as testing facilities. Others simply don’t know if their condition or concern is serious enough to seek medical care right now.
What to do if you are sick and need urgent care
Official CDC and WHO guidelines are advising medical providers everywhere to prioritize urgent and emergency visits at this time. That means if you are very sick with an illness other than coronavirus or have an injury that needs medical attention, don’t sit at home and try to wait it out, get help! All reputable medical clinics, including EliteCare, are taking extraordinary measures to protect their patients from exposure to coronavirus. Our steps include a separate entrance, waiting and treatment area for people with fever and other contagious illnesses. To help further reduce your risk, we encourage you to contact your provider on your way to the clinic so they can prepare for your visit.
What to do if you have a chronic condition and need prescription refills, checkups, etc.
Many providers are canceling non-urgent primary care appointments with patients until the pandemic has passed. However, patients with chronic conditions cannot go without their treatments. Our answer to this dilemma is telehealth. Through telehealth, EliteCare’s primary care patients can conduct their appointments with us via phone or laptop and we can send your prescription refill directly to your pharmacy.
What to do if you simply aren’t sure if you need an appointment.
Perhaps you have allergy symptoms that are tough to deal with but not life-threatening or some other illness that isn’t necessarily serious or contagious but still something you would normally address with your provider under routine circumstances. Or maybe you just don’t know if your concerns warrant a visit. The very best thing you can do is call your provider, explain what’s going on, and ask for their best course of action. Know that as your provider, we are still here for you no matter what is going on.
Getting care from EliteCare is easier than ever and now you don’t even have to call us to request your appointment if you would rather text. Just shoot us a text message to the same number you already know, (662)348-3342, and we’ll get you set up.